Privacy Policy

1. Introduction

At Isolde AI ("we", "us", or "our"), we value and respect your privacy. This Privacy Policy describes how we collect, use, maintain, disclose, and safeguard information when you access or use the Isolde AI application (the "App").

By accessing or using the App, you confirm that you have read, understood, and accepted the terms outlined in this Privacy Policy.

2. Information We Collect

2.1 Information You Submit

When using AI-powered features within the App, we may collect and process information including:

• Prompts, messages, conversations, and other content submitted through the App.

• Images, media, files, or other materials uploaded, created, or generated using the App.

• Information associated with your interactions, such as timestamps, activity logs, and usage patterns related to AI functions.

2.2 Usage Information

The information collected may be used solely for purposes such as:

• Providing AI-generated content and requested services.

• Operating, maintaining, enhancing, and protecting the App.

• Meeting applicable legal, regulatory, or compliance requirements.

2.3 Consent and User Choice

We process information only:

• When you voluntarily provide content or choose to use AI-related features.

• For the purposes described in this Privacy Policy.

You may discontinue use of AI features whenever you choose.

3. How We Use Information

Information we collect may be used to:

• Deliver AI-driven generation, processing, and interactive features.

• Manage subscriptions, user sessions, account access, and purchase verification.

• Protect the App, prevent unauthorized activities, investigate issues, and improve functionality.

• Conduct analytics, attribution, and performance evaluation in accordance with applicable laws and platform requirements.

• Comply with legal obligations, enforce policies, and resolve disputes when necessary.

We do not sell personal information to third parties.

4. Third-Party Services and Information Sharing

To support certain App functions, we may work with trusted third-party service providers, including:

• Payment processing and subscription management providers.

• Cloud hosting, storage, and infrastructure partners.

• Analytics and attribution service providers.

Information is shared only when reasonably necessary to provide these services, and we require our service providers to maintain appropriate security safeguards.

5. User Acknowledgement and Consent

Isolde AI utilizes artificial intelligence technologies to generate responses, interactive experiences, and other AI-assisted content. By using the App, you acknowledge that certain outputs are produced automatically through AI systems.

With your permission, some interactions—including prompts, messages, and feedback—may be reviewed and analyzed to improve AI quality, reliability, moderation systems, safety measures, and overall performance. Such processing may also help identify misuse, strengthen security protections, and improve response accuracy.

Any use of information for these purposes will be conducted in accordance with this Privacy Policy and applicable laws. Where required by law, we will obtain your consent before using content to improve AI- related services. You may withdraw your consent at any time through available settings or by contacting us.

We take reasonable steps to protect user privacy and do not intentionally use personal information for AI model training beyond the purposes described in this Privacy Policy.

6. Data Retention

We retain information only for as long as reasonably necessary to:

• Support operational activities such as purchase verification, security monitoring, and service management.

• Comply with legal, regulatory, and compliance obligations.

• Satisfy technical or operational requirements associated with third-party service providers.

When information is no longer required, it may be deleted, anonymized, or securely destroyed unless retention is required by law.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access, review, update, or correct your personal information.

• Request deletion of your information.

• Restrict or object to certain processing activities.

• Withdraw consent that you previously provided.

You may submit requests using the contact information provided below, and we will respond in accordance with applicable legal requirements.

8. International Data Transfers

Because our systems and service providers may operate in multiple countries, your information may be transferred to, stored in, or processed outside your country or region. We take reasonable measures to help ensure appropriate protection of information during such transfers.

9. Security Measures

We implement reasonable administrative, technical, and organizational safeguards designed to protect information, including secure data transmission methods, access controls, and periodic security assessments. However, no system or online service can guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revised version becomes effective once it is published within the App or related services. Continued use of the App following such updates constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or wish to submit a privacy-related request, please contact us at:

Email: sackmanswetse15258@gmail.com